What time are doors?
What are the set times for all the bands
will be announced on Friday
Is there a lounge area?
There is a lounge area for VIP ticket holders and shaded areas for general ticket holders
Can we change our VIP t shirt size?
Indoor or outdoor event?
What is the parking situation like?
Please do not use the Venue’s address, this will not take you to the correct location for parking. Please enter the following address into you GPS:
1882 S Douglass Rd, Anaheim, CA 92806
From here you can follow the signs to Swanfest parking. The city of Anaheim is working with us to have the smoothest flow in and out of the festival
Are you offering ride share options?
There is a ride share drop off dedicated to Swanfest but there isn’t a discount code
Are we able to bring backpacks in?
Yes small bags are allowed (we are also selling tote bags)
What is allowed inside the venue?
The following items are NOT permitted to enter the venue:
Cameras with detachable lenses, HD cameras, GoPro or iPad products, drones
Large Backpacks, luggage and large/oversized bags or purses (drawstring backpacks are okay)
Knives, chains, any other weapons (including fake or replica weapons)
Pens, sharpies, pencils, highlighters
Drugs and alcohol
Laser pens and pointers
Handouts, stickers or flyers of any kind
There will be an ada viewing area at the main stage
Is re-entry allowed?
When will I receive my VIP ticket?
At VIP Check in located at our box office
Deleted ticket on accident what to do now?
If you have an account with See Tickets you can log back into your account, search your recent orders and reprint.
If you bought a ticket as a guest please go to the sign in on See Tickets website and enter your email as if you were going to sign in but click forgot password. From there you’ll be able to create a password and account then search your orders and reprint your ticket.
Can I pick up get GA / VIP tickets at will call?
All GA tickets are able to scan from your phone if you did not print at home.
VIP Items can be picked up at VIP check in